home Cycle of Success, Ellis Library, Gateway Carousel When You Find Your Oracle at the Library

When You Find Your Oracle at the Library

This is a guest post written by Dr. Jessie Adolph, an instructor of English at Lincoln University.

oracle | ˈôrək(ə)l | noun a priest or priestess acting as a medium through whom advice or prophecy was sought from the gods in classical antiquity. • a place at which divine advice or prophecy was sought. • a person or thing regarded as an infallible authority or guide on something: casting the attorney general as the oracle for and guardian of the public interest is simply impossiblearchaic a response or message given by an oracle, typically one that is ambiguous or obscure.

Dr. Paula Roper, who I affectionately call “The Oracle” served a crucial role in my development as an educator and a scholar.  During our collaborations on subject topics for English 1000, she transformed the library from a center of archaic readings into a vibrant prophetic learning experience.  She introduced my students to peer-reviewed sources and resource methods making my lessons on historical trauma, spoken-word poetry, and hip-hop culture relative to the lives of my students.  Explicitly, she instructed my students about African and Global Studies traditions influencing popular culture in America.  The undergraduates learned “Nommo,” the power of the word (an Akan word meaning “To Make One Drink), can be utilized as a form of resistance and/or healing to build community. In other words, the young scholars learned they had a voice which can create the sound of power to change their reality.  This in mind, she inspired me as an academic to utilize my voice for change.

Dr. Paula Roper, the Oracle, and Mizzou library helped me to earn my Ph.D. in Africana Diaspora Studies.  My dissertation entitled “Dee-Jay Drop that Deadbeat;” Hip-hop’s Remix of Fatherhood Narratives” an interdisciplinary project required a substantial amount of research.  Specifically, I examined hip-hop fatherhood narratives that constructed imagery of African American fathers and Black identity formation.  Dr. Roper proved instrumental to the project by assisting me to compile an eclectic reading list African diasporic, history, sociology, and psychological to complete my task.  She helped me to maximize my time at the library—I could not have become Dr. Adolph without her expert-tutelage.

Cycle of Success is the idea that libraries, faculty, and students are linked; for one to truly succeed, we must all succeed. The path to success is formed by the connections between University of Missouri Libraries and faculty members, between faculty members and students, and between students and the libraries that serve them. More than just success, this is also a connection of mutual respect, support, and commitment to forward-thinking research.

If you would like to submit your own success story about how the libraries have helped your research and/or work, please use the Cycle of Success form.

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Taira Meadowcroft

Taira Meadowcroft is a Health Sciences Librarian at the University of Missouri. She focuses on quality improvement, reference, and marketing for the University of Missouri Libraries.

home Cycle of Success, Special Collections, Archives, and Rare Books Inspiring Inquiry and Discovery Leads to Student Success

Inspiring Inquiry and Discovery Leads to Student Success

This past year, Kate Harlin, a PhD student and graduate instructor, won the Gus Reid Award from the English Department. Gus Reid, having taught composition within this program, donated funds to support an award for graduate students and other instructors who teach exploratory/persuasive writing. The award stipulates that each recipient “should not only be a good writer but an even better critic—one who views the job and self with both discipline and light-heartedness.” Kate applied with materials created from her international composition course, a course that greatly benefited from Kelli Hansen‘s Special Collections assistance.

Kate and Kelli collaborated on an assignment designed so students could choose an object in Special Collections that they wanted to learn more about, generate questions and use as an object to springboard into an exploratory essay. From the get go, this open ended assignment was ambitious, but Kate says, “Kelli was so open and flexible with us that she was able to pull items that got every student in the class excited.”

Kelli Hansen

Kelli pulled a Physics textbook from the 1920s written in Arabic, which one of Kate’s students from Saudi Arabia was able to identify as a translation written by Mizzou professor Oscar Stewart. She also found a poetry manuscript, by Li He of the Tang Dynasty, written in Chinese that many of the Chinese speaking students were thrilled to look through. One of her students even submitted her work for the Mahan Freshman Essay Award and received an honorable mention.

“The best thing about these two examples is that it helped the international students to see themselves as experts and knowledge-producers, which can be hard for any first year college student, but is even more difficult when in a class that is all about a writing in a language that you’re still learning to master,” Kate says.

Kate suggests figuring out a way to incorporate Special Collections in your syllabus and if you don’t know how, reach out to your librarians.Special Collections provided examples that truly inspired Kate’s students and is one of the many reasons why she will continue to collaborate with Kelli for future classes.

“Every semester that I have brought students to Special Collections, I have received feedback that it was a major highlight of the semester! I value inquiry and discovery in the classroom, and there is no better venue for it than Special Collections.”

Cycle of Success is the idea that libraries, faculty, and students are linked; for one to truly succeed, we must all succeed. The path to success is formed by the connections between University of Missouri Libraries and faculty members, between faculty members and students, and between students and the libraries that serve them. More than just success, this is also a connection of mutual respect, support, and commitment to forward-thinking research.

If you would like to submit your own success story about how the libraries have helped your research and/or work, please use the Cycle of Success form.

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Taira Meadowcroft

Taira Meadowcroft is a Health Sciences Librarian at the University of Missouri. She focuses on quality improvement, reference, and marketing for the University of Missouri Libraries.

home Cycle of Success, J. Otto Lottes Health Sciences Library Good Things Happen When You Talk To Your Librarian

Good Things Happen When You Talk To Your Librarian

Textbooks are a big expense for students and they are often met with the decision to buy or not to buy a textbook. Knowing textbooks can be an obstacle to his students’ education, Dr. Evan Prost, Associate Teaching Professor, decided to ask the library for assistance.

For the 59 students enrolled in Physical Therapy 6810 Case Management: Geriatrics and Orthopedics, the $111 cost per textbook was a hefty price tag. That’s a cost of $6,549 for the entire class to access Guccione’s Geriatric Physical Therapy Dr. Prost asked the library if there was a way his students to get access to this textbook without paying that astronomical price.

Dr. Prost consulted with Diane Johnson, information services librarian at the Health Sciences Library, to look into the options. While investigating, Diane found the library could purchase an unlimited user, online version of the textbook for $141. This would ensure all 59 students could view the book anytime, at the same time, day or night.

The online version provided instant access to the physical therapy students, along with searching and printing capabilities. Allie Lakie, a senior psychical therapy student, took the time to email to show her cohort’s appreciation for the textbook access. “I just wanted to thank you for your help in us being able to access the Geriatric PT text by Guccione. We really appreciate it!”

Collaborations like these help to advance the University of Missouri’s system-wide efforts to lower the cost of education by addressing textbook costs through the AOER initiative. Libraries and affordability have always gone hand in hand, and the University Libraries are here to help faculty identify high quality, affordable teaching materials to use in their classes. (Read more). If you are interested in consulting with a librarian on how we can work together to keep your students’ textbooks affordable, contact your subject librarian.

Cycle of Success is the idea that libraries, faculty, and students are linked; for one to truly succeed, we must all succeed. The path to success is formed by the connections between University of Missouri Libraries and faculty members, between faculty members and students, and between students and the libraries that serve them. More than just success, this is also a connection of mutual respect, support, and commitment to forward-thinking research.

If you would like to submit your own success story about how the libraries have helped your research and/or work, please use the Cycle of Success form.

home Cycle of Success, J. Otto Lottes Health Sciences Library Doctor Discovers Librarians Are On Her Research Team

Doctor Discovers Librarians Are On Her Research Team

Dr. Elizabeth Malm-Buatsi didn’t know where to turn when she wanted to improve her standing as a researcher. As the only pediatric urologist at MU HealthCare, and often called away for surgeries, she had no built-in research team she could lean on. After flying solo for a few months, she found herself on the verge of abandoning projects she was passionate about, frustrated by the research process and unsure how to proceed. Luckily, a colleague suggested she contact Diane Johnson at the Health Sciences Library. Dr. Malm-Buatsi says that initial meeting was absolutely lifechanging

When she first contacted Diane, Dr. Malm-Buatsi was creating an educational flyer to give to parents about newborn circumcisions. In order to provide this vital information to parents about the process, she needed to find the best evidence-based research, but she already conducted a literature search and found no information after several hours of searching. Diane, however, was able to find the information in the matter of minutes, at least that’s how Dr. Malm-Buatsi describes it. “Ever since meeting Diane, my outlook on research projects has changed,” she says, “and I’ve learned to enjoy the process. She makes sure to keep me on track, makes the process easier, and helps me think critically about what I’m working on.”

Diane Johnson

Diane’s assistance wasn’t limited to the patient education project. Dr. Malm-Buatsi was also in the midst of applying for an internal grant related to the urinary microbiome. Diane conducted literature searches and created an EndNote Library, not only adding relevant articles, but also pointing out the most relevant sections of information. “Diane was able to cut the time I would’ve spent on researching in half.” Dr. Malm-Buatsi says the grant proposal was recently accepted, and she expects Diane will still be an integral contributor of the project. Diane has also found several additional grant opportunities for Dr. Malm-Buatsi to pursue.

Two projects wasn’t enough for Dr. Malm-Buatsi, though. She also wanted to assess residents’ satisfaction with and the perceived usefulness of an online surgical training system, including a pre-surgery assessment that allows the residents to set goals and view videos before surgery. They determined the best way to capture these qualitative results was developing a survey. Caryn Scoville, Information Services Librarian, consulted with Dr. Malm-Buatsi, designed the survey in Qualtrics, and distributed it to the residents. Dr. Malm-Buatsi and her colleagues submitted an abstract about their system, and although it hasn’t been accepted yet, she is positive it will, in large part because of Caryn’s behind-the-scenes work.

Caryn Scoville

Looking to strengthen your own research profile? Dr. Malm-Buatsi suggests consulting with your librarians from day one of your project and learning how they can contribute to your research process. “They are so open and I feel I can bounce my ideas off of them,” she says. Dr. Malm-Buasi has also discovered an unanticipated benefit: “Now that I am in their minds, I often receive emails with suggestions or pieces of information related to my projects.Their help has had a huge impact on my career.”

Cycle of Success is the idea that libraries, faculty, and students are linked; for one to truly succeed, we must all succeed. The path to success is formed by the connections between University of Missouri Libraries and faculty members, between faculty members and students, and between students and the libraries that serve them. More than just success, this is also a connection of mutual respect, support, and commitment to forward-thinking research.

If you would like to submit your own success story about how the libraries have helped your research and/or work, please use the Cycle of Success form.

Cycle of Success

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Schuermann, Sue

I am the Senior Library Specialist at the Journalism Library. I have over 27 years experience helping patrons with research, technology and outreach.

home Cycle of Success, Ellis Library Institutional Support Models Could Revolutionize Open Access Publishing

Institutional Support Models Could Revolutionize Open Access Publishing

In addition to “producing grammatical descriptions and dictionaries for four varieties of the Luyia language cluster in western Kenya,” Michael Marlo is an Associate Professor of English and Linguistics and a member of the editorial board of the Language Science Press‘s Contemporary African Linguistics series. Language Science Press is an open access publisher of peer-reviewed linguistics books, including textbooks, and neither readers nor authors pay fees under the Knowledge Unlatched model, which instead relies on financial pledges from institutions and libraries to fund open access projects.

Michael’s editorship originally grew out of a desire to find a financially reasonable publishing outlet for the proceedings of the Annual Conference on African Linguistics. When researching potential publishers for book projects related to his National Science Foundation project, Structure and Tone in Luyia, he had also made note of their African Language Grammars and Dictionaries series.

“One of the major obstacles to the development of the field of linguistics is access to research results,” Michael says. For example, access to the digital version of the most prestigious publisher’s grammar series costs $10,000 plus annual fees for updates. A single book costs $200. Despite the prestige, Michael doesn’t intend to pursue publication through a press with such a prohibitive pricing model because that would limit his audience to those few whose libraries can afford access. He says, “While I recognize that there are still problems of access with publications that are primarily available as PDF downloads online, due to the fact that not everyone has internet access, having my work available for anyone to download is a major improvement in access over most other publishing options, which are either too expensive for readers or require a large subvention from the author, or both.”

Anne Barker

Last summer, Michael learned that Language Science Press was pursuing the institutional support funding model and asked Anne Barker, his subject librarian, if Mizzou Libraries could contribute. He was “thrilled” to learn that some funds from the National Endowment for the Humanities were able to be put toward the initiative. Michael says, “I believe [this model] has the chance to revolutionize publishing in my field, and possibly by extension many other fields in academia.”

Anne confirms, “Librarians have long been concerned that the commercialization of scholarly communication restricts access for individuals and strains library budgets. Changing the traditional publication funding model to provide for more open access is complex and challenging, but the Knowledge Unlatched model is promising. Mizzou Libraries is glad to be able to join this endeavor.”

Michael encourages students to use MOBIUS and Interlibrary Loan to access books outside of our collection. He also encourages students to find their subject areas in the stacks and look around. “There’s a lot of great stuff in there that you won’t easily find just by searching online databases!”

Cycle of Success is the idea that libraries, faculty, and students are linked; for one to truly succeed, we must all succeed. The path to success is formed by the connections between University of Missouri Libraries and faculty members, between faculty members and students, and between students and the libraries that serve them. More than just success, this is also a connection of mutual respect, support, and commitment to forward-thinking research.

If you would like to submit your own success story about how the libraries have helped your research and/or work, please use the Cycle of Success form.

home Cycle of Success, Ellis Library, Government Information Knowledge of Sailors’ Wages Enhances Tours of Only Above-Water Whaleback Ship Museum

Knowledge of Sailors’ Wages Enhances Tours of Only Above-Water Whaleback Ship Museum

This guest post is written by Martin Karpa, Volunteer with the Superior Public Museums in Superior, Wisconsin.

My first job after graduating high school was on a ship sailing the Great Lakes. I worked the freighters for four seasons, hauling iron ore, coal, grain, sand and limestone from Duluth, MN, to Buffalo, NY, and numerous ports in between.

It was just within the last two years that projects around the home were winding down, freeing up more time for interests. With a sailing history and fondness of said, I took an interest in the Superior Public Museums, Superior, WI, of which one of the museums is the last-in-the-world above-water whaleback steamship S.S. Meteor. Volunteer efforts with the museums started out with their annual Volunteer Work Weekend held every last weekend in April when people come from across the Upper Midwest to preserve and prepare the Meteor for guests who tour the ship and learn about its history, sailing in the 1890s, the conception of its unique design and the influence this design has had on the present day shipping industry.

The first work weekend on the Meteor only piqued my interests and I wound up volunteering to come every couple of weeks or so to help out with routine seasonal maintenance on the ship. One thing leads to another, and this role in maintenance has now expanded to also being a volunteer tour guide not only for the Meteor but also at another of the museums, Fairlawn Mansion.

My opinion: dedicated tour guides are not given enough credit. These individuals put themselves out there before the general public and are expected to be the resident authority of what they are teaching, able to field any question thrown at them. Guides will learn the tour script, of course, but many will go above and beyond, gleaning all the facts they can about their particular expertise in order to answer even the most unpredictable question as best they can.

Marie Concannon

One such question was, “What were the sailors’ wages at the time?” (referring to sailors in the 1890s). I didn’t know, said so, and spent some time with the individual after the tour trying to find an answer on the internet without satisfying success. This lead to a more extensive internet search later at home, also without much concrete success. Now, I am not an idiot, but doing such specific research is not in my educational background. All of the clicking around on the net somehow lead me to Marie Concannon‘s contact information as the University of Missouri Libraries’ Head of Government Information. With mounting frustrations over negative search results and no better idea as to where to go with this question, I fired off an email to Marie last August, knowing it was a crapshoot . . . a roll of the dice . . . and I hit the jackpot!

Marie responded promptly, and a very pleasant correspondence followed, impressing me with her passion and dedication to her work. It was obvious even across the internet that she is enthusiastic about researching an issue and my hat is off to her. Information provided by Marie has now been adopted and fit into my personal script when giving tours of the S.S. Meteor, giving those interested in this aspect of our nation’s industrial history a better understanding of daily life at the end of the Victorian Era, beginning of the Gilded Age and into the Progressive Era. Being able to offer more detailed information to guests of the museum also gives them a fuller experience, which in turn helps spread an even more positive review of their visit.

Cycle of Success is the idea that libraries, faculty, and students are linked; for one to truly succeed, we must all succeed. The path to success is formed by the connections between University of Missouri Libraries and faculty members, between faculty members and students, and between students and the libraries that serve them. More than just success, this is also a connection of mutual respect, support, and commitment to forward-thinking research.

Although the Cycle of Success typically focuses on the relationships among the Libraries, faculty, and students, the Libraries also contribute to the success of all the communities Mizzou serves. The Libraries are an integral part of Mizzou’s mission “to produce and disseminate knowledge that will improve the quality of life in the state, the nation and the world.”

If you would like to submit your own success story about how the libraries have helped your research and/or work, please use the Cycle of Success form.

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Jennifer Gravley

I am a Research and Instruction Librarian with a background in creative writing.

home Cycle of Success, Ellis Library Collaboration Builds Collections

Collaboration Builds Collections

The story of how Mizzou Libraries came to be one of the few libraries with a nearly complete set of Bildende Kunst, a visual arts journal from the former German Democratic Republic, began with an email but involved many hands. In Leipzig, Germany, on research leave, Assistant Professor Seth Howes contacted his subject librarian, Anne Barker, to ask about access to the journal after he returned to Mizzou. Without microfilm or online versions and with the closest complete set of the journal located in New York, Anne determined that access would be very difficult.

In the end, Seth considered not only “here’s why this is important to me” but also “here’s how important this is to me,” contributing some of his funds for research materials, matched by library funds, towards the purchase of additional issues.

Seth’s research focuses on the literature and experimental music and film of East Germany in its final fifteen years of existence, and Mizzou Libraries already had full print runs of the other two critical journals for his research, covering literature and music. Bildende Kunst can be translated as “Visual Art” or as “Educating Art or Art that Educates,” Seth explains. Because it reproduced art otherwise unavailable to East Germans, Bildende Kunst served as an educational magazine as well as a trade journal aimed at professionals.

Anne Barker

“One of the things that I think is very cool about having this in our collection now,” Seth says, “is that as a research institution with the teaching mission that comes with being a land-grant institution, we always need to think about how we can translate our work into teaching, and that is to a great extent what that journal did.” He plans on scheduling sessions with Special Collections in his courses so he can show students how these ideas were debated: “Can we have socialist art that looks like this? Is it not distracting or alienating to paint a worker in this way? Shouldn’t we just take recourse to 19th century realist painterly techniques?” Seth finds that students who are visual thinkers connect in a more meaningful way with a richly illustrated journal than ones that require greater language fluency to decode “communists arguing with each other.”

Anne says, “I was excited by this opportunity to enhance our research and teaching collections, but also because this adds to regional resources, making this important publication much more accessible to scholars in Missouri and surrounding states. I’m grateful for Seth’s initiative and willingness to invest his personal research funds to make this acquisition possible.”

Seth suggests that students and faculty think of “the library’s existing strengths as a jumping off point for our imagination of how to make strategic additions or strategic developments in new directions.” Despite budget challenges, he has found that “there is a will to grow the library’s resources for research and teaching, and everybody here is obviously working like mad to make resources available to students and faculty.”

Special Thanks

Many Mizzou Libraries staff members in addition to Anne played vital roles in getting the journal issues onto our shelves:

  • Corrie Hutchinson, Head of Acquisitions, identified and worked with the German vendor, determining costs and handling payments
  • Libby Myre, Senior Library Information Specialist, identified and worked with the German vendor, determining costs and handling payments, and input the journal’s information into the catalog
  • Michaelle Dorsey, Senior Library Information Specialist, with assistance from her preservation assistants, created containers to store the journal in its original format
  • Bette Stuart, Senior Library Information Specialist, input the journal’s information into the catalog
  • Kelli Hansen, Interim Head of Special Collections, provided space for the collection

Cycle of Success is the idea that libraries, faculty, and students are linked; for one to truly succeed, we must all succeed. The path to success is formed by the connections between University of Missouri Libraries and faculty members, between faculty members and students, and between students and the libraries that serve them. More than just success, this is also a connection of mutual respect, support, and commitment to forward-thinking research.

If you would like to submit your own success story about how the libraries have helped your research and/or work, please use the Cycle of Success form.

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home Cycle of Success, Ellis Library International Students Find More than Books at Ellis Library

International Students Find More than Books at Ellis Library

Before becoming an instructor in the University of Missouri’s Intensive English Program (IEP), Liza Armstrong taught a little further from home, such as at Al Akhawayn University, located in the Atlas Mountains of Morocco. Now she helps the Center for English Language Learning fulfill its mission of “providing high quality English language instruction to non-native speakers of English to prepare them for university-level studies, professional endeavors and community engagement.” Liza’s interests are in the development of second language reading and writing skills, information technology, and reading assessment, and she recently presented about text analysis tools in the development of IEP reading exams at the TESOL Convention.

My favorite part of the library session was I saw rooms that looked like a prison for graduate students who would like to concentrate more for reading.

Word of Mouth

Liza first began bringing her advanced reading classes in for library instruction based on the recommendation of Barbara Leonhard, an advanced communication instructor. At that time, emerita librarian Goodie Bhullar taught the research sessions. Liza says, “Goodie, who had been an international student herself, seemed to have an instant rapport with the students and was interested in learning students’ names, where they were from, and what their research interests were.”

Goodie’s lesson made an impression. Students didn’t just learn about the quality resources Mizzou Libraries make available to them and how to run better searches. They also got hands-on practice searching library databases to find quality sources. “Nearly every semester since then,” Liza says, “I have taken my IEP classes to the library so that students understand that at MU they have access to a huge amount of high-quality information and plenty of help in finding it.”

The Tradition Continues

I enjoyed finding book of the library session. I practiced looking for a book and felt a sense of accomplishment in Ellis library.

Today, Cindy Cotner continues to deliver the invaluable instruction that helps Liza’s reading-writing students navigate the library and become comfortable with academic research: “Cindy gave students a physical tour of the library, explaining how the circulation desk worked and where students could scan books, find resources like books and videos, study, and even grab a coffee.”

Then the work of learning how to find those suitable resources began. Students not only received the usual instruction on how to search library databases but also participated in a scavenger hunt. Cindy distributed cards with a book title and call number, and students worked in pairs to find the book on the shelves. Liza says they “enjoyed winding through the stacks of books and felt victorious when they found their books.”

Cindy also shared information about Library Workshops for International Students (LibWIS), giving students further opportunities to learn about advanced research strategies, citation management, and more.

When Liza saw her students’ essays, she was delighted to find that many had used library databases to find quality sources. Liza notes, “Many of them also indicated that they appreciated the citation tool, which helped them to write their APA reference pages more quickly and accurately.”

My favorite part was the way to make an APA citation format of books on MU library website.

Be Brave

Liza’s best advice for international students is “to be brave and ask librarians and staff questions.” She also recommends attending library workshops, especially those with a focus on international students. By learning how to use the library early in their academic careers, students can save time in the long run, create higher quality assignments, and build better study habits. “Students may think that using library databases and tools is intuitive,” she says, “but there is always new information, and library systems often change and are updated.”

In fact, Liza confesses that she herself learns something new each time her classes visit the library!

Cycle of Success is the idea that libraries, faculty, and students are linked; for one to truly succeed, we must all succeed. The path to success is formed by the connections between University of Missouri Libraries and faculty members, between faculty members and students, and between students and the libraries that serve them. More than just success, this is also a connection of mutual respect, support, and commitment to forward-thinking research.

If you would like to submit your own success story about how the libraries have helped your research and/or work, please use the Cycle of Success form.

 

home Cycle of Success, J. Otto Lottes Health Sciences Library Interlibrary Loan Delivers for Doctors in a Time Crunch

Interlibrary Loan Delivers for Doctors in a Time Crunch

Ever wonder who is behind the magic of Interlibrary Loan? At the Health Sciences Library it’s Katy Emerson.

She’s the one who receives your requests, scans what you need, and emails it to your inbox, all in the matter of a few hours.

If you search for an article and are hit with a paywall or told the library doesn’t have access, don’t worry! You can request it and Katy will work her magic.

Not only will she find articles the library doesn’t have access to, she will often scan items we have on site to save you the trip to your library.

“What I like most is getting to deliver articles to clinicians. It feels good knowing that the work I do could be having a positive impact on patient care.”

Last year, Katy and the Health Sciences Library’s Interlibrary Loan department borrowed close to 4500 articles and delivered another 1800 articles we had available on site all at no cost to our users. Interlibrary Loan is a free service for Mizzou.

To request articles and books, click on the Findit@MU button if it’s available or you can always fill out a request form.

 

 

 

Cycle of Success is the idea that libraries, faculty, and students are linked; for one to truly succeed, we must all succeed. The path to success is formed by the connections between University of Missouri Libraries and faculty members, between faculty members and students, and between students and the libraries that serve them. More than just success, this is also a connection of mutual respect, support, and commitment to forward-thinking research.

If you would like to submit your own success story about how the libraries have helped your research and/or workplease use the Cycle of Success form.

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