When a faculty member requested a rare academic title available only in a few libraries in Germany, the Mizzou Libraries’ Resource Sharing team sprang into action. The title was not held by any U.S. libraries, and only two German institutions participating in OCLC’s International Interlibrary Loan (ILL) service had it in their collections. Ordinarily, these libraries reliably fulfill our requests. But this time, both declined. The reason? A surprising consequence of international trade policy.

Ivy Hui, a senior library specialist in Access Services, stated, “We were informed that beginning on August 22 of this year, the Deutsche Post/DHL will not ship packages to the US due to new rules in place between the US and the EU where packages of under $800 in value are no longer exempt from duty.”

Despite the setback, the Resource Sharing team didn’t give up. They worked closely with the faculty member to identify the most critical sections of the book. With the help of the German libraries, they obtained the table of contents and secured scans of two key chapters. These were delivered to the faculty member using a different software platform, in full compliance with German copyright law.

This story is a powerful reminder of the value of the Resource Sharing/Interlibrary Loan (ILL) service. Even when traditional borrowing isn’t possible, our team finds creative solutions to connect researchers with the materials they need.

The Missouri Library Association (MLA) has named Jill Kline, student success librarian at the Mizzou Libraries, as the recipient of this year’s Outstanding New Librarian Award. This prestigious recognition celebrates early-career librarians who have made significant contributions to advancing library and information services in Missouri.

Since joining Mizzou two years ago, Jill has made a remarkable impact on student engagement and academic success. Through instructional sessions and campuswide events, she has reached thousands of students, helping them navigate library resources with confidence. Her efforts have led to the development of innovative learning tools and the acquisition of grant funding to support a new well-being book collection.

Jill’s commitment to excellence extends beyond the university. She has presented at regional conferences, including the Missouri Library Association annual conference, and her instructional sessions consistently receive high praise—more than 95% of surveyed students reported they are more likely to use library tools thanks to her guidance.

Her outreach includes leading sessions for middle and high school students and co-developing a new graduate-level library workshop. Jill also serves on university-wide committees focused on first-generation student success and AI literacy, further demonstrating her dedication to inclusive and forward-thinking education.

Congratulations to Jill Kline for her outstanding achievements and for setting a high standard for the future of librarianship in Missouri.

The Mizzou Libraries are pleased to welcome Jennifer Brady as head of the Zalk Veterinary Medical Library.

Born and raised in Springfield, Missouri, Jennifer brings a deep passion for education, literacy and community service. She holds an Ed.D. in Instructional Leadership with an emphasis in Higher Education Administration and Instructional Design from Lindenwood University. Her dissertation, “Embedded Librarians and Student Success in Graduate Nursing Programs,” reflects her commitment to student achievement and academic support.

She also holds a Master of Library and Information Science from the University of Washington iSchool and a B.S.E.d. in Secondary English Education from Missouri State University.

Jennifer has worked in both public and academic libraries since 2014, but her love of libraries began even earlier. As a high school student, she launched her first library as part of her Girl Scout Gold Award project—a GED study center and library housed in the Missouri Hotel, a homeless shelter in Springfield. This project served the community for several years until the facility’s closure.

We are thrilled to have Jennifer. Please join us in giving her a warm welcome!

Ashley Granger, a senior library specialist in cataloging and metadata at Ellis Library, received the 2025 Chancellor’s Outstanding Staff Award in the Technical/Paraprofessional category.

Each year, the University of Missouri recognizes 12 Outstanding Staff Award recipients nominated by peers for their exemplary service and dedication to Mizzou and the University of Missouri System. These staff members reflect the best of the University community through their job performance, job-related personal qualities, relationships with associates, and commitment to Mizzou’s mission and values. The awards are a highlight of the Staff Advisory Council’s Staff Recognition Week.

Congratulations to Ashley!

The Mizzou Libraries are pleased to announce that Dr. Marian Toledo Candelaria has been hired as the head of Special Collections. Marian previously worked at the University of Virginia as the manager for Equity, Diversity and Inclusion in the School of Education and Human Development. Her previous roles include program manager for Rare Book School and writing and multimodal communication specialist at the University of Waterloo. She holds a doctorate in history and Scottish studies from the University of Guelph and a master’s degree in library and information science from Simmons University.

Many graduate students find the research and writing process to be quite overwhelming. Responding to requests from international doctoral students for extra support in navigating academic writing, the Campus Writing Program (CWP) created the Learn & Write series in the fall of 2024. CWP joined with the Writing Center and Mizzou Libraries to offer a Learn & Write series for graduate students. Each writing session included a brief program specific to graduate and academic writing.

CWP Associate Director Christy Goldsmith had co-presented on literature reviews with Kimberly Moeller, the education and social sciences librarian at Mizzou Libraries, for over five years, so she asked Moeller to present in the Learn & Write series. Bailey Boyd, the assistant director for the Writing Center, felt that Moeller’s presentation stood out for its clarity and practical value, and she invited her to present again when the series evolved into GradsLearn. Moeller was also asked to speak at the January 2025 Dissertation Acceleration and Navigation Group, a week of focused and dedicated time designed to accelerate the dissertation writing process.

One of the standout moments in Moeller’s presentation was a detailed demonstration of Zotero. Seeing how the citation tool could automatically update references—even removing entries when in-text citations were deleted—was a game-changer. Learning to use Zotero can be a significant time-saver for graduate students juggling complex drafts and sources.

Boyd strongly encourages others to use the Mizzou Libraries’ support services. “If you haven’t worked with the Libraries yet, you should definitely reach out to your subject librarian,” she advised. “They’re not just there to help you find books—they can be real partners in your research process.”
Boyd also points to the Libraries’ website, which hosts a robust archive of past workshops and events. Whether students need help with citation management, organizing research, or finding scholarly resources, a wealth of knowledge is already available online.

Reflecting on her academic journey, Boyd credits the Libraries with playing a crucial role. While working on a Master’s thesis, her advisor recommended connecting with a subject librarian—a decision that transformed how she approached research. Since then, Boyd has strongly advocated the use of libraries. “They’re an essential part of the writing process. I’ve seen firsthand how much they can help, and I always recommend that other grad students make the most of what the Libraries have to offer.”

Goldsmith concurred with Boyd and said, “I have become so much more adept at source searching, management, and citation thanks to my partnership with Kimberly. It’s made my own research process so much smoother! We always have something to learn from librarians!”

As a first-generation student, I have always been passionate about supporting first-generation students! After joining Mizzou as a Student Success Librarian, I started supporting first-generation student initiatives. Eventually, I became a member of the First-Generation Student Success Advisory Board, which meets regularly to ensure we continue supporting our first-generation students best, promoting services, starting initiatives, and creating goals for the First-Generation Student Initiatives coordinator.

When students in Tri-Alpha, the first-generation honor society, answered a question about which campus resource impacted them the most, they all answered the library. One student wrote, “The library and the helpfulness of the faculty! The library has been an amazing resource as someone who needs to study and lives in a place with multiple roommates. The faculty has helped guide me throughout my years here and point me in the direction I needed.”

In the past year, I have built tools and initiatives at the library that support our first-generation students both directly and indirectly. I’ve presented at student events, to student parents, and at tabling events to share library tools with first-generation students, and I am so excited that they have found our resources helpful! Here are a few resources that might be helpful for first-generation students or faculty and staff who are interested in discussing how to support first-generation students better:

• A new library webpage for first-generation students sharing resources and tools that are curated specifically for first-generation students. Find it here: https://libraryguides.missouri.edu/firstgen
• The NEW Wellbeing Collection on the first floor of Ellis Library includes resources for first-generation students and other campus groups, as well as books for leisure reading.
• A Faculty and Staff First-Generation Initiative, where any faculty and staff can join our reading group. We meet to discuss articles on first-generation topics monthly, and one book per semester.

For more information, contact me: Jill Kline, jill.kline@missouri.edu.