We have reports that some students have received email messages that appear to be from the University of Missouri Libraries. The messages ask recipients to click on a link to reactivate their library accounts. These messages do not come from the Libraries. DO NOT CLICK ON THE LINK. If you have questions, you may contact a librarian at libraryanswers.missouri.edu/.

Below is a sample of the fake email message.

Dear User,
      
Your access to your library account is expiring soon due to inactivity. To continue to have access to the library services, you must reactivate your account. 
      
For this purpose, click the web address below. A successful login will activate your account and you will be redirected to a database as random.Click here.
     

If you are not able to login, please contact Susan Jackson at jacksonsu@missouri.edu for immediate assistance.
    
Sincerely,
      
Susan Jackson
University of Missouri

Library Services 
T: 573-882-2469

As Mizzou prepares to celebrate the solar eclipse on Monday, Aug. 21, students, faculty and staff should anticipate possible interruptions in some technology services. While we do not expect operations to be impacted severely, we should be prepared for some challenges due to the combined effects of the first day of classes plus visitors, both on-campus and in the surrounding community.

During times of peak demand, students, faculty, staff, and visitors may experience:

• Overloaded cellular service, which could cause calls to fail and/or text messaging delays, along with the loss of data services;
• Problems accessing TigerWifi and TigerWifi-Guest due to excessive load; less impact would be seen on wired connections;
• Possible problems logging into University resources;
• Slower commercial internet connectivity in the Columbia area. Users could experience delays or difficulty reaching websites or other resources;

Remote workers and learners also may be affected by strain on commercial internet providers and campus resources such as VPN services.

We appreciate your patience as we anticipate this once-in-a-lifetime event. If you have any questions, please contact our help desk at (573) 882-5000.

Sincerely,

Gary Allen
UM Vice President Information Technology and MU Chief Information Officer