Written by: Josiah Abbott

Whether you are a student or a member of the general public, books are what draw most people to a library. However, in an ever-evolving world of technology, ebooks are beginning to surpass traditional paper in terms of academic and personal use. I’m sure almost every student is familiar with both the blessings and curses of electronic course textbooks. Whether through McGraw Hill Connect or MU Online, many classes include textbooks using this more compact method. 

Before covering online textbooks more in-depth, let’s address more casual ebook experiences. If you are looking for an easy way to read (or listen) on the go, personally, I enjoy Hoopla. It has an extremely user-friendly interface and is incredibly easy to sign up for (all you need are a public library card and an email address). Libby is also easy to sign up for (requires a library card and email) and quite easy to use. One other option that isn’t freely available through a library but you may have come across is the Kindle app. It does a great job mimicking the coloring of physical books but has either a subscription fee or requires you to purchase books individually. All of these are great options each with their benefits and drawbacks, and I would encourage you to check them out for yourself to see which one you like best.

For students, however, online books rather than apps are a necessity and a potentially frustrating one at that. First and foremost, McGraw Hill Connect is likely the most used ebook service at Mizzou. Now, for most students, McGraw Hill should link to Canvas automatically through AutoAccess and there should be no issues. However, if you decide not to use AutoAccess, things become trickier. First, you need to go through Canvas to the McGraw Hill Connect page that will prompt you to purchase the ebook. You can go through them, but if you’ve purchased a copy elsewhere, you also can input a code found in the textbook on that page and it should automatically link up. If you have done these steps to link accounts and it still is not working, you may need to contact IT support and your TA or Professor. Often the issues can be fixed with a bit of troubleshooting, but I’ve occasionally experienced the Professor having trouble syncing and the whole class having the same problem. 

On the other hand, many students will be assigned reading assignments for which they can use an ebook through the University Libraries. If the Professor links the book in Canvas usually it is easy to locate, but since access is based on login, sometimes there are issues. If you can’t access through Canvas for any reason, you can use the Discover@MU search bar on the University of Missouri Libraries home page to search for the book you need. Searching for the title in quotes will redirect you to a list of resources, including the book’s details regarding availability and how to access it. It is the same process for both digital and physical resources, so to only retrieve ebooks, there is an option on the left to limit it to “online only”. To access ebooks, there is a blue link on the book’s banner that says “MU online…”, which will take you to the book in your browser. Depending on the publisher, you’ll either be able to read the book straight away, or you may have to create an account with your UMSystem email address. 

Part of the linking message will also state how many copies are available for use. Just like print books, ebooks are sold as individual copies, and the link to access will state how many there are (see image, “one user at a time”). If you are getting an error opening it, it may currently be in use, and if you are the one using it, don’t forget to close the tab when you finish so someone else can.

If you are having trouble with a book you previously could access, try clearing your cache (go to browser history and there should be a button to clear cache somewhere). If problems persist, there are several ways to get help. Online, you can contact Mizzou’s IT division by going to the live chat button at the top of their homepage, or you can start a chat with a librarian by going to the “Ask us!” pop out on the right side of the library’s homepage. If you would like help in person, you can ask one of the peer navigators at their desk on the first floor near the information commons.

Written By: Lexi Tucker

Do you need fast answers from a librarian without stepping foot in the library? The live chat feature on the University Libraries website has you covered! Throughout your academic journey, there will be times when you need to research a topic, and this process can be daunting. Some students may even feel they don’t know where to start. The live chat function can get you in contact with a librarian (not a chatbot!) who can guide you to databases and other resources that can help you jumpstart this process.

The first thing to know is WHERE the live chat function is. From your device, visit the University Libraries homepage at library.missouri.edu. You should see an Ask Us! tab on the right-hand side, and when you click it, an additional pop-up labeled Ellis Reference will ask you if you need help. Click Chat Now to begin the process. It will ask you for your name and contact information, which is optional, and Your Question* which is the only mandatory field.

Once you ask your initial question, the live chat will partner you with an available librarian. During regularly scheduled hours, the librarians on chat are Mizzou staff rotated throughout the day and week to help you. Live chat assistance is a 24/7 feature, and during late hours for Mizzou staff, the chat is operated by a third-party vendor. The chat is NEVER artificial intelligence, so for questions that the third-party vendor cannot answer, they typically will turn your chat into an email for the librarians to assist you and email you back as soon as possible. For a specific question, let’s say something about Psychology, the staff member may help you connect with the subject librarian.

Another way to use the chat is while you’re sitting in Ellis Library and wanting hands-on assistance. When you ask your question, you can let the librarian know you’re on campus and they may step out of their office or send a colleague to help you in person. So, when in doubt, don’t panic! Utilize all your resources, especially the amazing faculty at the various libraries on campus. They’re just a click away.

Written by: Sophie Lanzone

At Ellis Library, there is a group of Mizzou students who are available to help with navigating the building itself, or any other technological or reference question you may have. The peer navigator system is designed so that students have an accessible environment to ask questions, and feel comfortable asking another student. We can be found at the reference desk on the first floor, near the stairs to the café.

To go into more detail on what the program offers, your peer navigators strive to have open communication with everyone as well as a friendly, welcoming attitude. Our prime responsibilities for services are to provide excellent customer service to any users of the library, to do as much as we can to help assist with your questions, to be sensitive to each user’s knowledge and skill level, and to direct you to the resources and library staff that will be most beneficial. We can help with a variety of different types of questions ranging from how to print and get set up with each printer, how to reserve a study room and where to find that study room, how to look up books and articles information on the digital media lab and writing tutors, where you can rent chargers, markers cameras, etc., where bathrooms are throughout the library, where different quiet spaces or classrooms are and more! We have weekly training courses that keep us up to date with new information and refresh the ways we can help answer your questions. We can also connect you with the best person or resource to answer your question. For example, we can tell you all about Special Collections with their collection of rare materials, the University Archives with private papers and manuscripts related to the history of the University, subject specific librarians to help with your research, and even the public library with great resources like free tutoring, audiobooks, and resume or interview help.

If you have any questions at all, don’t be afraid to come ask a peer navigator. You can find us in Ellis Library Sunday-Thursday starting at 10:00 am through 10:00 pm. There are no right or wrong questions, so please feel comfortable enough to come talk to us. Our goal is to get everyone more familiar with what the Libraries have to offer and how to utilize them throughout your time here at Mizzou!

Written by: Clementine Arneson

If you’ve been into Ellis’ West Stacks any time in the past six months, you may have noticed they held fewer and fewer books. The goal of this blog post is to give a brief history of the west stacks, update you on future plans for the space, and tell you how to access the books that used to be there. 

The west stacks were an addition onto the original Ellis building, and prioritized book storage rather than study space. This explains the “scary” atmosphere – librarians used to be the only ones who went into the stacks, and it was never meant to be seen by anyone else. Eventually the space opened up for public use, and grad students rented desks in the west stacks to use as private research space. This tradition was discontinued a couple years ago, and now, the space is being cleared of books so that it can be transitioned into storage space for Special Collections and Archives. As of now, the materials under the Special Collections purview are scattered around campus. Moving them to the west stacks will make them more accessible and centralized. Since the west stacks are temperature controlled, the environment will also maintain the wellbeing of these materials.

The books that used to reside in the west stacks are still accessible to you. Some of the books have been integrated into other areas of the library, in which case you can browse the shelves to find them yourself or place a request. (It’s important to note that the call number location guide on Ellis’s website has not yet been updated to reflect these changes. However, if you are looking for a book in the west stacks and can’t find it, there should be signs taped to some of the shelves which disclose the current location of these books.) Because Ellis doesn’t have unlimited space, other books that were once in the west stacks have been moved offsite, to the MU Depository. The Depository doesn’t allow visitors, but you can check these books out by placing a request and picking them up at any MU library location. To learn more about the Depository, check out this page: https://library.missouri.edu/news/ellis-library/peer-navigator-corner-the-depository.

I’ve always liked looking for books in the West Stacks, and will miss looking around. If you want to check out the west stacks (and old study cages), feel free to seize the opportunity before they’re closed off.

Written by: Alyssa Westhoff

The University of Missouri is a large campus with an overwhelming number of resources for students, but in my opinion a few of the most essential are the Libraries. In addition to Ellis, a couple examples include the Health Sciences Library, the Journalism Library, and the Engineering Library. Last semester, myself and two other Peer Navigators created an Infographic and video guide for incoming freshmen who may not realize that these buildings even exist, and to show more of what the Libraries have to offer!

The fourteen-minute video has different sections you can jump to explaining where each library is located on campus, Ellis specific information, how to use the libraries website, how to borrow equipment like phone chargers, and highlighting other services. It also answers the most common questions we receive as Peer Navigators such as “How do I print?” The infographic gives a quick summary of all of these different topics with video timestamps so you can easily access the certain topic you need without having to watch the entire guide.

An important update occurred over the summer that I wanted to clarify relating to printing software. One of the most common questions new students tend to ask is how to go about printing in the library. Ellis offers a “Quick Print Station” where students can log into a computer and print directly from there. The “Quick Print Station” is located on the first floor, right next to the left of the staircase leading down to the cafe and the west entrance. Another printing option that’s often more popular is to download the Print Anywhere software onto your personal laptop. In our video guide, we provide a step by step explanation of how to download this software. Over the summer, a change was made and now the website students need to search is “printsmart.missouri.edu” instead of “doit.missouri.edu,” which we reference in the video. Once you get to the Print Smart page all of the following steps remain the same as before.

Here is the link to our video guide for anyone who hasn’t had the chance to view it. Physical copies of our infographic can be found on the Peer Navigator desk, please feel free to stop by and grab one for yourself or to share, and ask us any other questions you may have in person!