When a faculty member requested a rare academic title available only in a few libraries in Germany, the Mizzou Libraries’ Resource Sharing team sprang into action. The title was not held by any U.S. libraries, and only two German institutions participating in OCLC’s International Interlibrary Loan (ILL) service had it in their collections. Ordinarily, these libraries reliably fulfill our requests. But this time, both declined. The reason? A surprising consequence of international trade policy.
Ivy Hui, a senior library specialist in Access Services, stated, “We were informed that beginning on August 22 of this year, the Deutsche Post/DHL will not ship packages to the US due to new rules in place between the US and the EU where packages of under $800 in value are no longer exempt from duty.”
Despite the setback, the Resource Sharing team didn’t give up. They worked closely with the faculty member to identify the most critical sections of the book. With the help of the German libraries, they obtained the table of contents and secured scans of two key chapters. These were delivered to the faculty member using a different software platform, in full compliance with German copyright law.
This story is a powerful reminder of the value of the Resource Sharing/Interlibrary Loan (ILL) service. Even when traditional borrowing isn’t possible, our team finds creative solutions to connect researchers with the materials they need.