Annual Report 2015-2016 Now Available

The first annual report that has been produced by the University Libraries in a long time is now available in paper and on our website. If you would like a paper copy, please email me.

Thanks to everyone who provided ideas and content or helped to edit the document. Special thanks to Dani Gomoll, our student designer.

–Shannon Cary

New Administration Phone System

The main number for Library Administration, 882-4701, is now an auto attendant line. Administrative staff spent many months collecting statistics and discussing the best script to help callers choose the appropriate service desk within the Libraries.

Thanks to those for reaching out to us in other ways to point out a couple of bugs in the system. We believe all of the issues have been resolved and the auto attendant is officially up and running.

When callers dial 882-4701, they will be routed to the following service desks:

#1  Library Hours – 882-4391

#2  Reference – 882-4581

#3  Circulation –882-3362

#4  Security (aka Lost and Found) – 882-2053

#5  DigiPrint Copy Services – 882-7262

#6  Administration –882-9169

To reach Jacqueline Rash directly, please call 882-9169. If you don’t want to re-program your desk/cell phone, you can call 882-4701 and choose #6 or use the super-secret option that will immediately get you out of auto attendant loop….contact me for details.

If you have listing somewhere for the Library Hours phone line (882-4391), please change it to 882-4701. That line was no longer being listed in the official directories, so we’re simply shutting it down.

Special recognition goes to Whitney Sevy, Noah Hartsfield, Sheila Voss, Jacqueline Rash, and Cindy Cotner for helping with this implementation. Thanks to their hard work, 882-4701 will never physically ring again. It will be maintained remotely by Jacqueline Rash. The new attendant will save almost $300 per year in Telecom charges, along with the countless hours that staff will be able to devote to more productive tasks, and the many happy patrons that will reach the right service desk on the first try during all of the hours that the library is open.

Copy Paper Requests

I have made a large order for copy paper for the entire University Libraries. We will keep them with Duane Bittle in Ellis. When your copy paper runs low, please send him an email so he can deliver some to your printer. Duane will keep me posted when his stock of paper runs low, and I will place a bulk order. Therefore, you shouldn’t need to order copy paper through Show Me Shop anymore. Feel free to contact me with any feedback regarding this process. 

Thank you,
Jacqueline Rash

 

Clarification about Travel Allowances for Meals

When you submit your travel expense form to Admin, please be sure to note any meals that must be excluded from your travel per diem. Any meals that are included in conference registrations or paid by others (such as a continental breakfast provided by your hotel) must be deducted from meal per diem.

The link to meal allowances in-state, domestic outside of Missouri, and foreign trips can be found at:

https://www.umsystem.edu/oei/sharedservices/apss/travel_and_expense/per_diem_information

Excluded Meal Allowances (excerpt from BPM-505 Allowable Expenses)

“If meals are included in conference registrations, covered by other University payments, or paid by others, the traveler is responsible for making appropriate deductions to the per diem amount when submitting their reimbursement request.”

The full text from BPM-505 can be found at: https://www.umsystem.edu/ums/rules/bpm/bpm500/manual_505.

Thank you for your cooperation and patience as we revise our forms and review University policies and practices. Accounting Services is currently reviewing our forms. We should have new forms available on the library website soon.

Library Maintenance and Service Requests

Please welcome, Pete Melvin, our new Maintenance Services Attendant to the University Libraries. Pete will be working part-time performing services that complement the services provided by Campus Facilities. Pete reports directly to me, but is working closely with Security and the Receiving Room staff.

To simplify maintenance/service requests, a new distribution list called MU LIBRARY ADMIN (mulibraryadmin@missouri.edu) has been created to help route requests quickly to the appropriate office.

Please send the following requests to: MU LIBRARY ADMIN.
Building maintenance in Ellis Library  (Branches, please continue to contact your building coordinator.)
Handyman projects
Delivery/pickup requests
Requests for moving items around the building
Copier (and other machine) maintenance requests
Work order requests

The list will be monitored by:

Kathy Peters
Pat Jones
Dana Houston
Duane Bittle
Pete Melvin

Requests will be handled by the appropriate office as quickly as possible. **Please continue to call Security for emergency situations.**

Registration for Travel

Conference Attendees:

If you have recently submitted a travel request and need assistance with conference registration, please send Whitney Sevy (SevyW@missouri.edu) a link to the conference registration page. Be sure to include your contact information, as well as any membership numbers that can be used to receive discounts.

In the future, please include detailed registration information on the request for travel form.

Revisions to the Request for Travel form are currently under review by Accounting Services. The updated form will be made available as soon as possible. In the meantime, please continue to use the form on the staff web.

Thank you,

Kathy Peters

Reminder Regarding Library News Notes Submission

Here are a few policies and procedures regarding News Notes.

1. Items for News Notes should be submitted to me by noon on Thursday. Please let me know if you will have a late submission.

2. Please send completed items as you wish them to be posted in the blog. This saves time and confusion. If you would like help in composing your post or if you want me to edit the post, please let me know in advance of the submission deadline.

3. If you have images for your posts, please send them to me as a .jpg or .pdf file attached (not inserted in) to your e-mail.

4. Items must be work-related. If you have personal items, please submit those to the MUSE blog.

4. If you have corrections to items in News Notes, please send them directly to me.

Thank you for your cooperation. Following these procedures will aid me in making sure that News Notes items are published quickly and accurately. Please let me know if you have any questions.

Shannon Cary

Info for Purchase Cardholders and Supply Managers

Library Purchase Cardholders: Thanks to the purchase cardholders for the lively discussion at this week’s Purchase Card Procedures meeting. If you are a purchase cardholder and were not able to attend the meeting, please watch your inbox for more information from Kathy Peters.

Calling all Supply Managers: If you order supplies for your area of the library and have been sending your requests to Library Administration (aka Steve Hammer), please contact Kathy Peters at PetersK@missouri.edu or 882-9171. With approval from your supervisor and a little training, you can start submitting those supply orders through Show-Me Shop.