All MU and UM employees are required to change their University password between now and February 5th, 2013.  Why wait?  Get ahead of the deadline by resetting your password before the holidays!  To change your password, login to the  Division of IT Password Manager .  Visit Make IT Safe for password requirements and suggestions on creating a strong password or passphrase.  NOTE:  All password changes completed now will be exempt from the official 2013 password change campaign that begins in January.  All employee passwords must be changed by February 5th, 2013 to avoid an interruption of access to your account and associated services.  It’s a new year, time for a new password!

Your username and password are the most common means for verifying your identity online.  No one else (including an IT professional) should ever need your login information. Emails requesting your username and/or password are phishing attempts to try to deceive you into providing your credentials.  Here are a few examples of what cyber attackers can accomplish once they have YOUR account information:  they can use your University credentials to gain access to confidential information; send spam or threatening email on your behalf; as well as access, modify, or delete documents stored on your computer or on any other central file server you have permission to access.

If You Receive a Phishing Message…

• DO NOT reply.  Either delete this message or report it to abuse@missouri.edu.  When reporting phishing, please send the original email as an attachment by dragging and dropping it into a new message box.
• DO NOT click on links within the message or open any attachments.
• If you need further assistance, consult your IT support team or the IT Help Desk at 882-5000.

If you are a victim of a phishing scam, reset your password immediately.  For information about resetting passwords visit http://doit.missouri.edu/accounts/passwords.html.  If this vulnerability relates to your University account, you are required to report the incident.  Please review the mandatory reporting requirement at http://doit.missouri.edu/security/response/.

For more great tips, security news and all the latest alerts, visit http://makeitsafe.missouri.edu/.

University of Missouri – Division of IT

doit.missouri.edu

• Help reduce eye strain with ClearType
  • Did you know that you can reduce eye strain from looking at your computer screen all day? ClearType is a tool Windows 7 offers that improves the readability of the text on your LCD screen. So if you feel the text isn’t displaying sharply or you think the screen could be more clear, this link will show you how to find and use ClearType. (http://windows.microsoft.com/en-US/windows7/make-text-easier-to-read-using-cleartype) The tool takes you through a series of screens (kind of like an eye exam) to help you achieve the sharpest text possible.

• Quickly find anything on your computer
  • Do you know how to quickly find anything on your computer? Windows Search is the fastest way to locate and open any file on your PC, including documents, email messages, music, photos, and more. To use Windows Search, click the Start button, type one or two keywords in the search box, and see search results appear almost instantly! Follow this link for more information: http://windows.microsoft.com/en-US/windows7/products/features/windows-search

As a member of the Mizzou community, information technology plays a big part in your daily life. It’s your turn to ask about IT at Mizzou. Where do we stand? Where are we going?

Bring your questions to the DoIT Open Forum on May 8 from 3:30-5 p.m. in the Jesse Wrench Auditorium at Memorial Union. Dr. Gary Allen, MU chief information officer, will give a short presentation followed by a “town hall” style meeting. This is your chance to ask questions and share your ideas! We welcome any faculty and staff members who use technology in the classroom and/or office to ask questions and provide input about technology at Mizzou.

Your input helps us provide the best resources and services possible. Please join us!

Are you getting spam or phishing emails and don’t know what to do with them?

The Division of IT recommends you send spam email to spam@missouri.edu and phishing email to abuse@missouri.edu Do Not Forward the email as we lose the message header.  Please send the email as an attachment.  For instructions on how to attach an email, click here.

Don’t know which email address to send to? Use spam@missouri.edu We will be monitoring the mailbox and if it is a phishing attempt, we will take appropriate action.

For more information on the difference between spam and phishing, go to: http://doit.missouri.edu/e-mail/spam.html

We will use your information to improve our spam filters.  Thanks.

Joleen Pfefer
Mgr. IT Help Desk and Training
Division of Information Technology

In order to maintain excellent computer support for students of the University of Missouri, Ellis Library will temporarily adopt a DoIt computer lab. Renovations at Pershing Commons will result in the closing of a computer lab supporting several printers and about 50 computers. Until renovations are complete, Ellis Library is taking this opportunity to adopt DoIt’s displaced equipment in order to continue to provide a quiet place for students to compute, print and study on campus. The lab will take the place of the temporary Reserve and ILL offices in CPRR and will be available to studentsfrom Jan. 17^th, 2011 until December 2012.

You may have seen this message in the MU Info email.

Faculty and Staff Email Upgrade Coming
The Division of IT is upgrading email service to Microsoft Exchange 2010. Mailbox migration will start in late October or early November. There are two major benefits. First, your mailbox quota will increase from two to 15 gigabytes. Instead of archiving messages to your computer’s hard drive, you’ll be able to store messages, and even upload past archives in your much larger mailbox. On properly configured mobile devices you’ll have access to all your stored messages when working remotely. Another benefit will be retention folders to simplify compliance with records retention policies. You’ll be able to move email messages into time-categorized retention folders directly within your mailbox, facilitating periodic review and purging.

Announcement sponsored by Division of IT

The transfer ought to be seamless, as other departments have already been migrated with no problem.

Any users that need more than 15 gig of storage will be eligible for an increased quota. If you find you need an increase, contact LTS and we will facilitate it.

We don’t have much more information at this time, but will apprise you when we do.

If you have questions, feel free to contact us at asklts@missouri.edu or call 884-6404.

 

LTS has 2 original iPads and several laptops that are available for staff checkout.

The iPads have many free apps already installed and have the equivalent of the Microsoft Office Suite – Pages (Word), Numbers (Excel) and KeyNote (PowerPoint).

The laptops are Windows XP or Windows 7 and have the Microsoft Office Suite and various other applications on them. Specific software can be added if needed for a Libraries activity.  There are currently no Apples available.

All equipment may be used for either personal or Libraries business, but Libraries-related activities take precedence.  There are currently no specific checkout time limits, but that is subject to change if demand increases.

Firefox, the popular web browser, keeps a copy of the websites you visit which helps you load pages faster in your cache. However, there can be some reasons to delete your cache such as privacy and technical issues. For example if you’re having trouble opening certain websites, clearing your cache can solve it.

To empty your cache open up Firefox and select TOOLS.  Click on OPTIONS from the pull down menu. Click on the PRIVACY icon and then click the CACHE tab. Click the clear the CLEAR CACHE NOW button to delete the file stored in the cache. Then click the OK button and you’re done!

For more help on emptying the cache in other browsers, click on

https://help.missouri.edu/portal/app/portlets/results/viewsolution.jsp?isguest=true&solutionid=040736313350122

The Student Fee Capital Improvement Committee has recommended providing $5,950 in funding for 12 mini-projectors and $4,000 for 8 ipad 2s.  Their recommendation has been approved by the Vice Chancellor for Student Affairs.