Within our collection is a wealth of books on organizations, e.g., management, performance, leadership. I’d like to point out two books that I just ran across. Both books are designed to help employees and supervisors develop statements about performance, achievements, development goals, and more.
2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases that Really Get Results. Falcone, Paul. American Management Association; New York. 2005. Call number: HF5549.5 .R3 F35 20005.
The book’s key purpose is to provide words and phrases supervisors and employees can readily use to communicate in a concise and meaningful way with each other about job performance, job goals, etc. What is particularly helpful is each topic is organized into three sections: Meets/Exceeds Expectations; Need Improvements; and Goals statements. See the attachment for an example.
The book is divided into two parts:
Part I – Performance Appraisal Phrases for Core Competencies and Commonly Rated Performance Factors. Topics include Change Management Skills, Leadership, Managerial Style, Organization, Problem-Solving Skills, and many more.
Part II – Performance Appraisal Phrases for Particular Titles and Roles. Phrases are provided for positions involved with IT, HR, Operations, Production, and more.
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Perfect Phrases for Performance Reviews: Hundreds of Ready-to-Use Phrases for Describing Employee Performance, 2nd edition. Max, Douglas and Robert Bacal.
Part III is particularly interesting as the authors provide examples for distinguishing among levels of performance, i.e., Meets Expectations, Exceeds Expectations, Outstanding, Needs Improvement, and Unacceptable. In addition, the authors include questions designed to help an employee and supervisor talk about a performance issue. See the attachment for an example.
Call number: HF5549.5 .R3 M258 2011.
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NOTE: Both of these books are accessible via SkillSoft, meaning you can read the info while developing a performance-related document.
Leo