Library Information Assistant – 100% FTE, Reserve/Circulation Desk, Ellis Library. 40 hours per week, generally 8-5 M-F, but may include a time slot on Saturdays depending upon staffing needs. Advance notice required for any variation from 8-5 M-F. $9.06/hr.
Duties: Work at the Circulation/ Reserve Desk in Ellis Library. Perform responsible and varied tasks of a mildly complex nature with defined responsibilities in a fast-paced environment. Primary responsibilities include assisting faculty in placing materials on reserve and assisting patrons in accessing both on-line and tangible reserve materials. Check out materials owned by the Ellis Library, those on the Ellis Circulation Hold-Shelf, and Interlibrary Loan Hold-Shelf and assist with Circulation related inquiries. Receive detailed instructions and frequent review of work quality. Success in the job will be gauged by demonstrating proficiency in reserve/circulation policies and processes as well as the following general competencies:
This person is generally one of the daytime supervisors at the Ellis Circulation Reserve Desk. Flexibility in scheduling will be an asset. Will be the only full time staff person on duty some of the time, supervising several student employees. Works as a team member with any other supervisor with whom schedules overlap. Serves as a resource to both patrons and other staff in other departments regarding circulation and reserve policies. During times of overlap in schedule, this person will search in the Ellis Library stacks for books faculty want to put on traditional course reserves, monitor ERES lists for copyright compliance, and assist patrons with both ERES and traditional Reserve. Will be jointly responsible for the operation of the ERES System and reporting all problems to the appropriate departments in a timely manner. Will issue borrower cards and handle all questions relating to borrowing materials. Because this person works evening hours/weekends, outstanding communication skills will be required since written referrals will be made for supervisors the following workday to follow up. Must be able to remain calm and make appropriate decisions during times of stress. Excellent telephone and in person interpersonal skills. Good listening skills and the ability to explain issues clearly and work to satisfactory resolution of problems. Prior library experience required. Supervisory experience is desired. Some physical stamina required, involving moving materials on book trucks weighing up to 100 pounds for short distances. Must be able to stand and move about several hours per day and stand on ladders and footstools as needed. Must be able to read call numbers on books located on ground level and up to nine feet in height with the use of ladders and step stools. Lighting may be diminished in some places. Success in the job will be gauged by demonstrating proficiency in reserve/circulation policies and processes as well as general competencies listed in the job description.
Minimum Qualifications: A high school diploma or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.
Six months of responsible office experience is necessary. Directly related education or training may be substituted for experience. The ability to type may be necessary depending upon the position available.
Preferred Qualifications: Some college coursework. Proficiency in typing and data entry; strong organizational skills; effective communication and interpersonal skills. Ability to work in a fast-paced and sometimes stressful environment; ability to work effectively with a diverse clientele. A minimum typing speed of 40 wpm is required.