Service Desk at CPRR Scheduled to Close

Over a long period of time, the number of current periodical titles we receive in print has continually dwindled. Additionally, we have received requests from students to leave CPRR open until 2:00 a.m. because it is a very desirable location for quiet study. After weeks and months of deliberation about how long Ellis Library should continue staffing a service desk in the Current Periodicals Reading Room, a plan to close the CPRR desk has been developed and is in the process of being implemented.

The process used was collaborative and has involved working with the Library Management Team, June DeWeese, Bette Stuart, Tony Schwartz, Mary Ryan, Karen Darling, Bob Almony, Facilities Management, CDC and others to resolve questions, make decisions and assign responsibilities. Fortunately, Bette Stuart and June DeWeese provided a comprehensive list of questions and issues which would need to be decided or addressed in order to ensure a smooth transition. Currently we are in the process of implementing the necessary changes.

The last day service will be available at the CPRR desk is on Friday, March 28. When students return from spring break, the service desk will be closed but there will be appropriate signage in the area which will answer most of their common questions and direct them where to go for further help.

Much deliberation and consultation was devoted to determining where the very capable CPRR staff might be transferred to meet more critical needs within Ellis Library. Several options for positions to which Bette Stuart might be reassigned were developed by Libraries Management Team (LMT). They were discussed with Bette as were the pros and cons of closing the CPRR as a service point. Ultimately LMT decided that Bette will be relocated to the Acquisitions Department, reporting to Karen Darling, where she will be involved in serials check in, therefore allowing her to further build on her years of experience working with current periodicals. This move capitalized in her extensive knowledge of current periodicals, periodicals check in, and maintenance of the collection. It also allows her to continue to work with periodicals, which she has always enjoyed.

Finding appropriate placement for Tony Schwartz required less deliberation after some consultation. In Tony’s current evening position he spends considerable time scanning articles for ILL. This year Access Services lost an important ILL support staff position. They also lost the circulation desk supervisor who worked the late night hours until 2:00 a.m. As a result, Tony has agreed to remain in Access Services where he will report to Tammy Green. He will continue his ILL support tasks, and work a schedule that covers the desk supervision until 2:00 a.m., thus enabling Ellis Library to continue to provide late night hours for our users.

Bette and Tony will both be taking their desks, computers and telephones with them to their new units. With few exceptions, periodicals and newspapers that have kept behind the CPRR desk will be moved out for open access. Current newspapers will be placed on sticks by circulation staff. Those titles still requiring security protection will be held behind the circulation desk. DVD boxes will remain on the shelves where they are currently located, but the discs will be moved behind the circulation desk where they can be checked out. Access services will be responsible for shelving in CPRR. And Acquisitions will check in and tattle tape all materials as well as pull issues for binding. The security gate will be turned off. It is scheduled to be moved to the new Journalism Library this summer.

Bette, Shannon and June are preparing signs to inform users of the changes and to encourage users, as a courtesy, to return journals to CPRR when they are done using them. As a result they may be reshelved more quickly and will be much easier for the next user to find.

In order for this change to be made successfully, it is important that we all be aware that we may find current issues of journals and newspapers in areas of Ellis where up to now they’ve very rarely been. It is incumbent on all of us to help get these items back to the current periodicals reading room as quickly as possible. Additionally, we must be cognizant that there will be no one stationed in CPRR to answer questions or assist people in finding things. That responsibility is shifted to both Access Services and Reference.

Finally, some are no doubt curious about what will be done with the CPRR space. For now, the answer is nothing. It will be exactly as it is now but without staff at the service desk. Be assured that there have been no final decisions made. And frankly, lack of money could well delay making a decision about future use for space for the time being. Hopefully, there will be an opportunity to consider appropriate use of the space in the larger context of a space plan for Ellis. If you have questions regarding the closing of the service point in CPRR, please direct them to Sarah Cron, 882-6450, crons@missouri.edu.

MU Libraries in the News: “Technology–not”

Williams Swezey, Lois J. “Technology–not.” Mizzou Magazine Spring 2008: 24.

A quote from a letter to the editor about the lack of technology at MU between 1949 and 1953:

“The library had a then-new facsimile machine that transmitted information. I don’t recall any copy machines at Ellis, nor were there any computers for looking up materials, just the card catalog.”

Reminder About MU Voting Policy

With the Apr. 8 ballot issues just around the corner, it seems like a good time to review HR 411, the University’s policy on voting and related requests for time off. To highlight the main points:

MU Policy – HR 411 Voting

The main points:

  • Employees may be excused from work for time necessary to allow them to vote (this includes time away for absentee voting, if necessary).
  • This time may be up to, but not exceed, three (3) successive hours for the purpose of voting.
  • Such period of time includes any off-duty time between the opening and closing of the polls (e.g., lunch).
  • Employees shall be paid for any time requiring absence from duty to allow up to three (3) successive hours; provided, however, that such absence is requested prior to the election. Such time must be recorded on a time sheet or a monthly absence form.
  • Supervisors have the right to specify the time an employee may be absent for voting (e.g. for coverage issues).
  • Employees whose work hours permit three (3) successive hours between the opening and closing of the polls when not on duty, will not be eligible for any paid time off for the purpose of voting.

To clarify:

Polls open at 6:00 a.m. and close at 7:00 p.m. Voting is to take place either before work or after, principally. Only if the employee cannot make it to the polls before or after work, should the employee request release time to vote. This policy is not intended to be used as license to either arrive late or leave early. If time off is truly needed to vote, the policy stipulates that requests for release time be made prior to election day. If the supervisor approves release time, the employee does not have to make up the time. Supervisors can determine when release time takes place that day, based upon departmental needs. Employees with work hours that start at 9:00 a.m. or later are not eligible to request time off citing this policy. Reason: as per the last bulleted item above, their work hours permit three successive hours between the opening of the polls and their start time, i.e., 6:00 a.m. – 9:00 a.m. Similarly, employees with work hours that end at 4:00 p.m. or earlier are not eligible to request time off citing this policy. Reason: their work hours permit three successive hours between the closing of the polls and the end of their shift, i.e., 4:00 p.m. – 7:00 p.m.

Feel free to contact me at 882-9166 or agnewl@missouri.edu if additional information is needed.

Leo Agnew, Personnel Coordinator

New Technology Group Meeting, April 1

New Technology Group
Tuesday, April 1
9:00-10:00 am
Ellis Library
4G41

Felicity Dykas and Mary Aycock will present on new features for WorldCat such as

personal lists,
linking to own catalog or find resources at nearby libraries,
social networking features, and
WorldCat identities.

Shannon Cary will present on Twitter, a social networking and micro-blogging service. Learn how the Communications Committee and other libraries are using this tool.

 

Change in Electronic Document Delivery

Electronic document delivery of items in MU Libraries’ collections is now available to MU Faculty/Staff and students for a charge of $5 per citation up to 10 pages plus cents/page over 10 pages. Non-affiliated users are also provided the service at $15 per citation up to 10 pages and 10 cents/page over 10 pages. Further information is available on the MU Libraries Web page under About the Libraries> Request Items—ILL@MU> Document Retrieval Services. This service has previously been provided by HSL and by Ellis Copy Services. HSL continues to provide the service. In Ellis Library the service has been moved from Copy Services to Access Services in order to make the processes for using the service uniform across MU Libraries. If you have questions, please contact June DeWeese.

Academic Updates

I am pleased to announce that Marie Concannon has agreed to serve as interim Head of Government Documents effective March 1. Marie’s job duties will be significantly enlarged to include administrative management of the Government Documents activities for the MU Libraries. She will take on administrative oversight of the department’s processes and services as well as supervision of the employees within the department. Marie will also represent the MU Libraries in meetings of relevant committees and working groups on campus as well as at the state and national levels. I have elected to defer the decision on permanently filling this position until later this year.

I have also decided to fill the Head of Cataloging position within Technical Services with Felicity Dykas via an abridged search. Felicity has accepted the appointment with the effective date of March 1. This department head position provides leadership in the organization of information and the provision of access to the collections of the University of Missouri Libraries. As a member of the Technical Services Management Group, Felicity will participate in the development and implementation of divisional goals, policies and procedures. She will also represent the University in meetings of appropriate groups at the campus, state and national levels. Felicity brings to her new role fifteen years of experience in serials and cataloging at Linda Hall Library and at UMKC. At UMKC she chaired the Librarian’s Council for two years and also served on the Faculty Senate. Felicity is very active in ALA, and she presently chairs the Continuing Resources Section of ALCTS. She earned a BA in Sociology from Rockhurst College, an MA in Counseling and Guidance from UMKC, and her MLS from MU.

While I realize that national searches are the preferred means of filling academic positions in the Libraries, I opted to pursue an abridged search for the cataloging position for the following reasons:

  • Vic Myer’s former position was captured by the Provost Office as part of the Compete Missouri plan to address the issue of academic salaries across campus. Currently, we have no existing salary line for this position.
  • There is clearly a need to have permanent on-going leadership for a major department of Technical Services.
  • Felicity meets all qualifications for the position and she has been an effective interim department head over the course of the past year.
  • The request to conduct an abridged search was reviewed by both the Provost Office and campus HR and deemed an appropriate course of action given these circumstances.

I hope you will join me in recognizing both Felicity and Marie into their new roles.

Jim Cogswell