Monday, April 3
8:00-9:15 Keynote: Data Violence: Dignity, Discrimination and Algorithmic Identity
Room 4F51A Speaker: Anna Lauren Hoffman
Today, our “data doubles”—algorithmically-generated, computation-friendly versions of our identities produced by and through digital data—present new challenges for social justice. Among these challenges is the problem of promoting dignity and self-respect, values that provide individuals and groups with a sense that their identities and experiences are valuable and their goals are worth pursuing. For vulnerable or marginalized populations, dignity and self-respect can be undermined by violent actions, symbols, or cultural ideas promoted through mass media, law and policy, or—increasingly—the design of data-intensive systems that seek to sort, evaluate, and rank people according to opaque or biased criteria.
In this talk, I position “data doubles” as sites of potential violence—especially when they conflict with our own moral self-perceptions, ideas, and beliefs in ways that implicate our dignity. Through an examination of 1) historical human rights abuses perpetrated through population data, 2) current critical discussions of surveillance, algorithms, and data ethics, and 3) the experiences of transgender women navigating systems that fail to account for their particular identities and bodies, I show how institutionalized and other biases work in and through data-driven systems to deprive certain people of what philosopher John Rawls called “the social bases of self-respect.”
10:00-10:45 Marketing Your Library’s Digital Resources
Room 4F51A Speaker: Clint Chamberlain, Eleanora Dubicki
Social media, newsletters, events — librarians are constantly called on to market their collections. In this session, librarians who specialize in marketing resources will walk through the outline, goals and objectives of an actionable marketing plan. From simple ideas to out-of-the-box promotion, attendees will come away with ideas to implement immediately.
10:00-10:45 Reveal Your Library’s Collections: Understanding Linked Data for Academic Libraries
Room 4D11 Speakers: Scott Anderson, Andrew Nagy, Jeff Penka, John Richardson
Many users turn to search engines first, yet often miss their own library’s collections – because today search engines generally stop at the library home page, hours and events. Panelists will discuss how we can reveal academic library collections by transforming MARC records into Linked Data for the Web to consume.
11:00-11:45 Considering Collections as Service: The Transition from Building Collections to Curating Access
Room 4F51A Speaker: Glenn Bunton
The academic library is finally changing. Its focus must be on its services to its users and its collection(s) must be viewed as one of those services, a means to an end rather than an end in itself. The implications of this perspective change offer profound opportunities.
Electronic Resources & Libraries Online Conference 2017
Monday, April 3
11:00-11:45 Techniques for Electronic Resource Management 2.0 Discussion
Room 4D11 Speakers: Jill Emery, Peter H. McCracke
The techniques for electronic resource management are due for a refresher. Jill Emery, Peter McCracken, and Graham Stone have been diligently reviewing and updating the current blog to version 2.0 to include open access management. Come join into a discussion of these changes and provide your insights.
1:15-2:00 Why don’t I have Access? A Look at How One Library is Dealing with Alumnus and Retiree Access to Electronic Resources
Room 4F51A Speakers: Jessie Copeland, Chris Palazzolo
Electronic resources are necessary to academic pursuits, and users have become accustomed to having them available 24/7. However, as students graduate or faculty/staff retire, they lose access. This presentation will focus on examining the challenges of providing access to these resources to alumni and retirees, as well as solutions.
1:15-2:00 Tracking E-Journal Perpetual Rights: A Library Case Study
Room 4D11 Speaker: Teri Oparanozie
A technical services librarian from Sam Houston State Univeristy shares methods of tracking e-journal perpetual access rights using a shared drive, CORAL ERM, a local field in the bibliographic record in their ILS system, and notes in the EBSCO Full Text Finder product.
2:15-3:00 Do the Numbers Add Up? Taking a Holistic Approach to E-Resource Usage
Room 4F51A Speaker: Dawn McKinnon
Learn how librarians at an academic library took a holistic approach to analyzing e-resources using data from a MINES for Libraries™ survey, OneScience reports on faculty publications compared to the library’s holdings, vendor statistics and more. See how this approach can help with collection development and faculty connections.
2:15-3:00 Tracking E-Journal Perpetual Rights: A Discussion Among Publishers, Vendors and Librarians
Room 4D11 Speakers: Teri Oparanozie, Jackie Ricords, Carol Seiler
One of the biggest challenges facing libraries today is identifying efficient ways to track e-journal perpetual access rights. Publishers and vendors deal with these issues as well. How can we work together to help each other manage this complex challenge? This session will provide a forum for discussing these issues.
3:30-4:15 Doing More with Your Data: How to Use Statistics to Improve Services, Enhance Collections and Impress Your Boss
Room 4F51A Speakers: Rebecca Boughan, J. Curtis Thacker
Modern libraries track a host of database and discovery service statistics. However, many libraries don’t take full advantage of the wealth of data available to them. We will address common and wish list statistics gathered both internally and by vendors.
Electronic Resources & Libraries Online Conference 2017
Monday, April 3
3:30-4:15 Distribution of Electronic Resources Management Responsibilities Among US Academic Librarians
Room 4D11 Speaker: David Macaulay
In September 2016, a survey was distributed to academic librarians in the US who self-identified as being responsible for electronic resources management tasks, asking about their job titles, sharing of ERM responsibilities, and responsibility for other types of work. This session will present an analysis of the results.
4:30-5:15 On the Up and Up: Community Improvement of E-Book and E-Content Metadata and Delivery
Room 4F51A Speakers: Todd Carpenter, Nettie Lagace
NISO has recently embarked on two projects to advance communications and transmissions related to library services for the crucial products of e-books and other types of e-content: E-Book Metadata Requirements in the Supply Chain and the NISO API Framework for E-Content in Libraries. We'll talk about these and gather feedback!
4:30-5:15 Looking for Trouble (Tickets): Developing a Standard Vocabulary to Support Data-Driven Communication about E-Resource Access Problems
Room 4D11 Speakers: Rebecca K. Goldfinger, Mark Hemhauser
University of Maryland, College Park librarians studied a sample of e-resource problem reports (trouble tickets) to understand the problems reported, develop best practices, and compare results with other institutions. Presenters will describe using the study results to improve troubleshooting and lead discussion on establishing shared vocabulary for e-resource access problems.
Electronic Resources & Libraries Online Conference 2017
Tuesday, April 4
8:00-8:45 APPlatform for Discovery: Building a Unique Experience through Discovery Apps
Room 4F51A Speakers: Lynne Grigsby, Roen Janyk, Eric L. Frierson, Sarah Stang
What does your discovery platform do for your library? From apps that pull in digital collections content to user interaction tools like chat services, it is possible to build an experience your users will love…and increase library engagement that your administration will value. See how libraries have unlocked their potential.
9:00-9:45 Round ’Em Up, Cut ‘Em Out: Using EZ Proxy to Define Group Access to Resources
Room 4F51A Speakers: Michael Davidson, Brian Helstien, Susan Musser
Electronic resource librarians today must find ways to provide different levels of electronic resource access to different types of patrons. Learn how to use the EZproxy group configuration to define which patrons can view specific sets of resources.
9:00-9:45 Securing Your Library’s License Legacy: Working Toward Best Practices for Record Retention
Room 4D11 Speakers: Betsy Appleton, Susan Davis
Learn about how license agreements are managed in various institutions from a records management perspective. In additional to speakers representing a large, state institution and a small, private institution discussing practices at their respective institutions, results from a survey about license retention practices will be discussed.
10:00-10:45 Student Data Secrets that Could Change Your Library, Number 5 Will Shock You
Room 4F51A Speaker: Tiffany LeMaistre
For two years librarians at Nevada State College have been collecting student-level data on library resource use and matching it to student success outcomes like retention and GPA. This presentation will share what we’ve learned about collecting, storing, and securing student-level data sets.
10:00-10:45 Resource Access and the User Experience: Exploring Ways to Improve Security and Authentication for Services and Content
Room 4D11 Speakers: Todd Carpenter, Robert Kelshian, Eefke Smit, Matthew Smith
This session explores user impact in evaluating and transitioning between authentication services. Presenters will discuss potential alternatives to IP-based-authentication and describe pilot testing of alternatives among publisher, vendor systems, and library partners. Also covered will be one library’s move to Shibboleth and how front-line service and resulting concerns were managed.
11:00-11:45 Evidently Rising: New Providers, Models and Lessons in Evidence-Based Acquisitions of E-books
Room 4F51A Speakers: Harold Colson, Vanessa French, Arielle Lomness, Josh Petrusa, Melanie Schaffner, Lynn Wiley
Evidence-based models of acquisition represent a new wave in the e-books market for academic libraries, with major publishers and content providers now on scene with active pilots and projects that employ usage to inform (but not trigger) purchasing. This panel offers participant and vendor insights drawn from recent EBA experiences.
Electronic Resources & Libraries Online Conference 2017
Tuesday, April 4
11:00-11:45 Evaluating Paid-For and Open Access Data Resources
Room 4D11 Speaker: Allyson Rodriguez
Data comes in a multitude of formats, concerns most subject areas, but is often found freely available. After pulling from a variety of resources, talking to numerous librarians, and researching offerings, this presentation presents all necessary elements of a data resource into an easy-to-use evaluation rubric and collection development policy.
1:15-2:00 Tell Me Your Problems: Using LibAnswers for e-Resources
Room 4F51A Speakers: Molly Beisler, Vanessa French, Heidi M. Vix
Learn how three different libraries are using Springshare's LibAnswers product to support their work with e-Resources. The presenters will show how LibAnswers can be used to report, manage, and track e-resource problem reports and access interruptions. In addition to illustrating how their libraries are using the software, presenters will discuss how the tool has improved interaction with users, streamlined workflows, and facilitated gathering of statistics.
2:15-3:00 Finding the Gaps – Electronic Resource Management in Alma, Sierra and WorldShare
Room 4F51A Speakers: Jane Natches, Emily Singley
This session will present findings from a survey of over 250 librarians on their use of “next-generation” library systems – Alma, Sierra, and WMS – for electronic resources management functions. The results suggest that that many libraries still perform core electronic resource management tasks outside these three library systems.
2:15-3:00 Licensed to ILL
Room 4D11 Speakers: Holly Talbot, Ashley Zmau
Do license questions from ILL staff scare you? Come learn from UTA libraries in a Beastie-Boys-themed presentation about how they transformed years of sloppily preserved licenses into an intuitive, searchable, easy-to-use system. Attempting to organize your licenses may make you ill, but upon completion you will be Licensed to ILL.
3:15-4:00 Availability of Freely Available Articles from Gold, Green, Rogue and Pirated Sources:
Room 4F51A How Do Library Knowledgebases Stack Up?
Speakers: Michael Levine-Clark, John McDonald, Jason Price
A recent bibliometrics study found that 54% of 4.6 million scientific papers from peer-reviewed journals indexed in Scopus during the years 2011-2013 could be downloaded for free on the Internet in April of 2014 (Archambault, et al. 2014). Increasingly, authors and researchers are using more-and-less legal scholarly article sharing services to "take back the literature," or even just to access it more conveniently (Bohannon, 2016). The objective of this study was to evaluate a manageable sample of journal articles across the sciences, social sciences, and humanities for their availability via open access (gold and green), as well as through rogue or pirated versions. Attendees will gain a greater appreciation of the extent of freely available articles through Google Scholar, Google, ResearchGate, and Sci-Hub, and will be challenged to consider how libraries can respond to this major disruption to the scholarly communication ecosystem.
Electronic Resources & Libraries Online Conference 2017
Tuesday, April 4
3:15-4:00 Structuring for Innovation: Perspectives on Managing Technical Services
Room 4D11 Speakers: Xiaoyan Song, Kristen Wilson
The Acquisitions and Discovery Department at North Carolina State University Libraries has evolved an organizational culture that supports the development of innovative workflows and projects. This presentation will examine the elements that have been most successful in promoting innovation by exploring the perspectives and roles of different types of staff within the department.
4:15-5:00 Regaining Control During Platform Changes
Room 4F51A Speakers: Kim Maxwell, Angela Sidman
E-resource librarians often manage hosted content and services over which we have limited control. How can we better respond to mandatory platform changes, particularly with little advance notice? We will discuss internal communication plans, techniques for partnering with vendors, and the potential for addressing pain points through license agreements.
4:15-5:00 A Tale of Two Libraries: Kanban, Workflows & You
Room 4D11 Speakers: Robin Canham, Jaclyn McLean
Kanban is a method for managing knowledge workflow through a visual approach. This presentation outlines how two diverse academic libraries are using Kanban philosophy to manage the work and processes for e-resource acquisitions and renewals, staff management, and troubleshooting. The Kanban tools Trello and KanbanFlow will be highlighted.
Electronic Resources & Libraries Online Conference 2017
Wednesday, April 5
8:30-9:15 Saving Student Money: Hidden Textbooks in eBook Collections
Room 4F51A Speakers: Athena Hoeppner, Ying Zhang
High cost textbooks are a hot topic for colleges an universities. Libraries license online, scholarly, educational content. The presenters show a method for match already-owned ebooks that have suitable usage rights with assigned textbooks. The identified ebooks can save $100ks of student spending per semester.
8:30-9:15 Impact Analytics: Measuring and Driving Meaningful Use of Electronic Resources
Room 4D11 Speakers: Andrea Eastman-Mullins, Jesse Koennecke, Boaz Nadav-Manes
With COUNTER, Google Analytics, and other usage statistics we can measure whether and how a resource was used. But did that use have impact? Did students learn? Was it a dead end search or a new discovery? See examples of publishers and libraries collaborating to develop meaningful measures of impact.
9:30-10:15 Explore the Hidden Cache of Statistics at Your Library: Data Mining and Visualization Techniques for Collection Development and ASSESSMENT
Room 4F51A Speaker: Stephanie Hess
Much time and effort is invested in harvesting and storing library data. Analysis is daunting, yet remains essential in discovering new relationships. Visualizations present results in an easy-to-understand manner. This session covers the process undertaken by one academic library in exploring its untapped collections data and building interactive assessment tools.
9:30-10:15 Let’s Think – And Work – Outside the box. Literally.
Room 4D11 Speakers: Tania Fersenheim, Robert McDonald, J. Curtis Thacker
Panelists will discuss libraries’ reliance on monolithic ILS/LSPs, workflow solutions that address requirements outside the ILS/LSP, areas where the ILS/LSP is required yet should constitute only a small component of overall workflow and budget and new services that may emerge in a world no longer centered on traditional ILS/LSP workflows.
10:30-11:30 Keynote: Fake News, Reliability & Questioning: A Researcher’s Struggle to Navigate the New Information Landscape
Room 4F51A Speaker: Monica Bulger
Note: No description of session available.
Dr. Monica Bulger leads the Enabling Connected Learning initiative at the Data & Society Research Institute where she studies issues of student data privacy, equity, and media manipulation. She co-authors the bi-weekly Student Data Privacy, Equity and Digital Literacy newsletter in collaboration with the Youth and Media team at the Berkman Klein Center for Internet & Society at Harvard University. She serves on the International Advisory Boards for Global Kids Online, Better Internet for Kids Policy Mapping, and the International Child Redress Project. A 2014-2015 Fellow at the Berkman Klein Center for Internet & Society, she is a Research Associate at the Oxford Internet Institute and a fellow of Fundación Ceibal studying impacts of educational technologies on children’s everyday experiences. Monica has contributed policy research to UNICEF, EU Kids Online, the U.S. Department of Justice, and the European Commission. She holds a PhD in Education with an emphasis in cognitive science and social dimensions of technology.