Attending: Members: Gary Cox, PT Martin, Matt Stottle, June DeWeese, Jack Batterson, Stephen Stanton, Stephen Clayton, Libby Myre, Anne Barker, Karen Witt, Laura Buck, Mark Ellis. Ex Officio: Jim Cogswell, Ann Riley, Deb Ward.
Guests: MaryEllen Sievert, Ernest Shaw.
- Report from LTS RE Conversion to Exchange 2010 – Ernest Shaw, Head of Library Technology Services (LTS)
- Will take about 17 days to complete conversion.
- Started last Friday.
- Some networking issues have occurred.
- Exchange has been slow.
- Overall, migration going well.
- Please report any problems to LTS.
- There may not be anything they can do but it may be useful to know.
- Questions/Answers:
- Q. Will there be any lost mail?
- A.: Not expecting any. It is a rather routine migration. (Though large in scale.)
- Q. Are they doing backups?
- A. Yes, there is routine and multiple copies being made. But if anyone thinks they lost something, let LTS know.
- Q. Will there be any lost mail?
- Will take about 17 days to complete conversion.
- Assessment Committee Update – MaryEllen Sievert.
- Two year project.
- First year:
- Planning and discussing.
- Took part in an MSA/GPC survey.
- Was able to add Library questions.
- Great turnout for their survey.
- Second year will be developing:
- Surveys
- Focus groups and/or interviews
- Feedback Focus:
- How does MU Libraries support research both on and off campus?
- Bibliographic study – research grant bibliographies to see what resources are held my MU Libraries.
- Return of Investment (ROI) estimates.
- Follow efforts of several other institutions that have pulled together such data.
- How effectively do the collections, services and facilities of MU Libraries serve students on and off campus?
- Will plan to use surveys and focus groups.
- Likely breakout undergraduates, graduates and faculty.
- How effectively do the collections, services, and facilities of MU Libraries serve faculty?
- A collaboration possibility with Library Committee.
- They share a charge from new MU Strategic Plan to develop assessment benchmark and tools.
- Will be working with a new study on eLearning and the libraries.
- Will be using surveys and focus groups.
- A collaboration possibility with Library Committee.
- Explore Association of Research Libraries (ARL) statistics and other data that the library has been gathering on usage.
- In some way asking MUL collectors of data to change how they collect info.
- Adding new data to collect so the numbers can distinguish more finely the activities of the Library
- Character of instruction as an example.
- Seek a uniform collecting of data through the organization and branches.
- How does MU Libraries support research both on and off campus?
- Questions/Answers:
- Q. When was the MSA/GPC survey conducted? Were the results ever shared (with MU Libraries employees)?
- A. MSA/GPC survey was done during finals week. Results came in over the summer. MaryEllen will check with Shannon Cary to see if results were shared and if they could be again.
- Q. Are the MSA/GPC questions asked every year?
- A. It was a one-time survey.
- Comment: Excellent turnout for their survey.
- Student groups were entirely responsible for the survey
- Survey monkey format sent out by email.
- Q. Alumni Association does an exit interview with graduates that have library questions. Any chance we can get to that data?
- A. Assessment group will contact the Alumni Center.
- Q. Concerning data comparison to five and ten years ago, how will you handle data for new services that have emerged within that amount of time (for which you won’t have historical data)?
- A. Part of goal is to look forward and set in motion the data to collect for future analysis.
- Focusing on questions such as:
- What do we collect?
- How do we collect it?
- Do we need to make measurements of performance consistent?
- Q. Some departments only turns in small portion of stats collected. Will there be an effort to (or has the committee considered) requesting that information?
- A. Assessment committee has kept/will keep in mind
- Q . Has a ROI study been compared with other schools (peers) Big 12 and such?
- A. Not all schools publish ROI
- Q. Can Assessment Committee share data on institutions that do measure ROI.
- A. Committee will review and share what it can (findings were reviewed in a white paper vs. actual data).
- Q. When was the MSA/GPC survey conducted? Were the results ever shared (with MU Libraries employees)?
- First year:
- Two year project.
UPDATE: Here are links to more information about this topic sent by MaryEllen:
http://libraryconnect.elsevier.com/whitepapers/roi2/lcwp021001.html
http://libraryconnect.elsevier.com/whitepapers/0108/lcwp0101.pdf
- Q Does the Change to SEC have any impact on peer groups.
- A. Not much. Not anticipating any. Most peer groups have been shifting from conference alliance for a while. (GWLA, Research I Peers, etc.)
- Q. What will we do with data/findings?
- A. JC MU Strategic Plan asks for “quantitative and qualitative measures”: to make sure MU Libraries is living up to mission
- Come up with Bench marks.
- Assess quality by periodic surveys.
- Q. When is two year mission done?
- A. August 2012. A lot will be done earlier.
- Q. Will there be ongoing assessment?
- A. yes, absolutely.
- External (funding) pressures will always be there.
- MUL must stay proactive to keep control of process.
- To have say in assessment.
- ME Sievert – there are cycles of how often to collect data.
- Care must be taken to avoid survey fatigue.
- A. yes, absolutely.
- A. JC MU Strategic Plan asks for “quantitative and qualitative measures”: to make sure MU Libraries is living up to mission
- Jim announcements:
- Search for Development Director will be reopened. Two candidates came to campus. One withdrew. Libraries and MU Development Office will reopen the position in hopes of attracting a larger applicant pool. Goal: to fill early next year.
- Starting in December, five year budget review between MU divisions and Provost Office
- Review past year, current and three years projected in to the future.
- Projections use University provided budget assumptions.
- MU Libraries meeting with the Provost is Dec 7.
UPDATE: As of 11/28/11 – the MU Libraries budget meeting with the Provost has been rescheduled to January 25, 2012.
- Jim will report on budget discussion in the All-staff meeting.
- Meeting to follow-up on the fires in Ellis Library will take place in January.
- Recovery will be completed and the rush of the end of the Fall Semester will be over.
- Will be an open meeting. Plans to invite various entities that responded/helped with fire and restoration (Campus Facilities, Environmental Health and Safety, ServPro, etc. ) Would like to reflect on what could have been done better. What did we do right? And to say “Thanks”. No date, yet. Looking at the first few weeks of January.
- Other announcements;
- Deb Ward: Annelise Freeman is on board as a part time E-Learning Librarian.
- June DeWeese:
- Terry Brooks retires next week. Access Services will host a retirement Open House with snacks this Friday, November 18th.
- Q. Will Access Services be allowed to replace?
- A. Yes – We plan to request to fill all vacancies (as mentioned in the all-staff meeting in August). There is still a Hiring Freeze. We have to request to fill, justify, and be granted approval. LMT expects replacement approvals due to number of positions lost.
- North Entrance Book Drops will be Open. June expresses Thanks to Pat Jones for making this possible. This will be for the convenience of patrons during finals week.
- Terry Brooks retires next week. Access Services will host a retirement Open House with snacks this Friday, November 18th.
- Matt Stottle: Security has noticed an increase in food and beverages violations (unapproved containers, food, candy, etc.) on the upper floors. When possible, please help remind patrons of the policies.
- Next meeting will be January. Guests will be Collection Steering Committee representatives.