Space is available for the remaining Skill Awareness Workshops. For these workshops, attendance is voluntary and open to all library employees, per supervisor approval.<\/p>\n
Workshop II \u2013 Leo Agnew, Developing Conflict Competency<\/em>. March 3, 10:00 \u2013 11:30 a.m., room 4F51-A Ellis<\/p>\n Workshop III \u2013 Greg Holliday and Jill Hermsen, An Introduction to Emotional Intelligence. <\/em>March 16, 10:30 a.m. \u2013 12:00 p.m., room 4F51-A Ellis<\/p>\n Workshop IV \u2013 Interactive skit, MU Trainers\u2019 Network, April 7, 10:00 a.m. \u2013 12:00 p.m., room 4F51-A Ellis<\/p>\n Workshop #2 will be led by Leo and considers the skills needed to increase one\u2019s conflict competency. Conflict in the workplace is unavoidable. A 2009 survey by the Center for Creative Leadership found that 85 percent of leaders experience conflict on a regular basis. As such, the question isn\u2019t one of avoiding conflict but rather what you will get out of conflict when it does occur. Participants will identify different types of conflict, discuss the difference between trust and trustworthiness, and identify behaviors that push their \u2018hot buttons.\u2019 In addition, participants will be able to reflect upon the skills needed to demonstrate conflict competency, e.g., compassionate listening.<\/p>\n Workshop #3 will be led by Dr. Greg Holliday and Dr. Jill Hermsen, both of UM System HR. Greg is the Director of Talent Management and Jill is the Assistant Director. This workshop will focus on the set of skills that involve the ability to monitor one’s own and others’ feelings and emotions, to distinguish among them, and to use this information to guide one’s thinking and action.<\/p>\n The final workshop is an interactive skit based on the book written by Patrick Lencioni \u2018The Five Dysfunctions of a Team.\u2019 This is a dynamic training program performed by members of the MU Trainers\u2019 Network in which audience members interact with each other and with skit characters, assessing character behavior and comparing their recommendations for improving the skit team. In addition, the skit provides audience members with the opportunity to talk about the listening skills demonstrated by the characters as well as conflict competency, self-monitoring of emotions, etc. As such, this workshop helps to bring together the skill awareness gained in the previous three workshops.<\/p>\n How do you sign up for these workshops? Check your e-mail for Outlook invitation notices. Simply click on \u2018Accept\u2019 to add the workshop to your calendar. Or, send Leo an e-mail to reserve a seat (AgnewL@missouri.edu<\/a>).<\/p>\n","protected":false},"excerpt":{"rendered":" Space is available for the remaining Skill Awareness Workshops. For these workshops, attendance is voluntary and open to all library employees, per supervisor approval. Workshop II \u2013 Leo Agnew, Developing Conflict Competency. March 3, 10:00 \u2013 11:30 a.m., room 4F51-A…<\/span><\/p>\n